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Nairobi Serena Hotel

Justly famed for its superlative standards of efficiency, service and hospitality, the elegantly sophisticated Nairobi Serena is a member of the Leading Hotels of the World group and is consistently voted ‘Best Hotel in Nairobi’ by airlines and international travel magazines alike.  Despite its pivotal central location, The Nairobi Serena Hotel remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa’s most vibrant capital cities. The hotel is a member of the Leading Hotels of the World and part of a larger group which includes hotels, safari lodges and resorts in 34 destinations (Kenya, Uganda, Rwanda, Mozambique and Pakistan.

Location: The Nairobi Serena Hotel stands in Nairobi (capital city) city centre, overlooking the central park and ideally placed for reaching either the central business district or the industrial area. Half an hour from Kenya’s Jomo Kenyatta International Airport (and other airport hotels), this pleasant city hotel is five minute’s walk from the Nairobi Kenyatta International Conference Centre. 


  • Total number of rooms: 184
  • Type of rooms: Superior Rooms 5
  • Standard Rooms 71
  • Queen Rooms 92
  • Garden Suites 3
  • Business Suites 5
  • Executive Suites 6
  • Bateleur Suite 1
  • State Suite 1

Room amenities

24-hour room service, air-conditioning, WIFI and in-room modem hook-up, direct-dial phone, voice-mail, complementary newspaper, in-room satellite TV, mini bar, private safe, tea and coffee-making facilities, hair driers, in-room ‘butler bath’ service (at additional cost), porter/concierge, airport shuttle and limousine service. Quiet and non-smoking rooms available.

Guest services 

The Nairobi Serena Hotel offers mobile phone reception throughout, medical services, airport shuttle (at a fee). The majority of rooms in this city hotel are no smoking: smoking rooms available.

Dining and bars 

Dining, bars and entertainment

Mandhari Restaurant

Considered by many to be Nairobi’s finest restaurant, the Mandhari offers both local and international cuisine and regularly hosts visiting chefs of international repute.  

The Café Maghreb

This all-day brasserie-styled restaurant offers sumptuous buffet selections, regular barbeques and themed events; seating inside and by the pool. 

The Pool Bar

Offering a wide range of cocktails and a pool-side café service.

Aksum Bar

Ethiopian-styled bar with inside and outside seating.

Bambara Lounge

Private residents’ lounge with all-day café service and daily newspapers.

Conference and event facilities 

World-class event and conference centre with private entrance, ballroom, dedicated auditorium with private entertainment terraces and three additional conference rooms. Audio-visual facility, TV-video/video conference equipment, overhead/slide projector, screen, podium, delegate microphones. Organiser facilities, delegate stationery, full delegate banquet and catering options. Wide range of incentives options.

Connectivity and business support

WIFI coverage, in-room modem hook-up, direct-dial phones and voice-mail.

Business Centre offering global connectivity, full business back-up, cell phone rental and extensive meeting and conference services.

A popular Kenya conference and event venue, The Nairobi Serena Hotel offers a range of conference and event services to include conference rooms, break-out area, conference banqueting, incentive options, and social events catering.

Weddings and honeymoons

Ideally placed in the centre of Kenya’s capital city, The Nairobi Serena Hotel offers wedding venues, wedding catering, wedding flowers, wedding photography, pre- and après wedding events and a series of honeymoon offers and packages.

Child policy 

The Nairobi Serena Hotel welcomes children and can arrange baby-sitting upon request. Cots and extra beds provided. No age-limit for children. Children’s menus, baby-sitting, shallow pool area, extensive grounds.

Other attractions

Health and wellness

The ‘Maisha’ Mind, Body and Spirit Spa offers a series of luxurious treatment rooms, steam, sauna, Jacuzzi, sun-deck and juice bar. A full range of holistic massage, de-tox and aromatherapy treatments are also available. The Spa also offers an extensive gymnasium; an aerobic studio offering a wide range of workouts to include cardiovascular, yoga and ‘Stretch and Sculpture’; and a hair and beauty salon.


  • Swimming pool, 18-hole golf course nearby.
  • Gift shop - Gift shop and news-stand selling a wide range of travel requisites, gift items, books, fashion items and cultural craft items – many of them made by and in support of the local community

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